Industries consulting with us...
Accountancy, Construction, Consultative Training, Cosmetics, Couriers & Logistics, Education, Electrical, Fuel Trading, Graphic Design, Health Spas, Manufacturing, Print & Design, Recruitment, Security and Surveillance, Tax Advisors and Umbrella companies.
A&C Computers can help improve a business within any industry through advising on technology at a business level, superb technical management and a rigorous approach to quality service. As well as our work in IT support, we offer a full and diverse range of additional services including project management, telephone/voice solutions, data cabling and asset disposal to name but a few.
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Internet Provision
Internet connectivity is of paramount importance to everyday business activities, especially e-mail. We are able to advise you on the best type of internet provision given your geographical location and the wider choices now available. We can even install multiple internet lines to enable a failover back-up if your internet feed fails.
We are a Zen Internet Platinum Partner and they regularly receive the highest awards from "Which?" and "PC PRO" for being the best ISP in the UK. If you're having problems with your current provider or need to upgrade we can help you switch.
Whether switching to Zen or another provider of your choice we can implement the whole process for you with minimal downtime and disruption.
Hardware installation
We're able to install a multitude of different types of hardware. From desktop computers through to more advanced video conferencing solutions. We have vast experience in almost every area of hardware in a business environment and can advise, supply and install providing a total solutions package.
Setting up equipment that you have already purchased can also be undertaken. We can audit and assess your IT equipment, track, monitor and upgrade for you. We familiarise ourselves with customer equipment offering on going advice throughout its life cycle.
Network Monitoring
Our Network Monitoring Solution allows us to remotely monitor all critical systems on your network. We can set-up alerts via e-mail and SMS texts to alert us to any issues that happen as they arise and respond accordingly to avoid a disaster.
We are also able to be alerted if your internet connection is lost within minutes of it dropping and will be able to contact you and the internet provider to resolve the issue.
This system allows us to keep a constant stream of information about the resources in use on your server equipment allowing us to keep server availability as high as possible while allowing us to anticipate and substantiate future requirements through report analysis.
Domain Name & SSL Management
All businesses relying on email need to manage their domain name(s). If you are unsure of how to purchase, register, renew and manage DNS settings for your chosen domain name then we can take the hassle away from you.
We can register or renew a domain for you and quickly set-up email. We can even liaise with your website designers. If you need an SSL certificate to be registered and installed onto your email platform or website to improve your security we're also able to implement this.
Email Continuity & Anti-Spam
Every business relies on email communications heavily. Ever had difficulty sending an email? Regularly receive bounce back messages? Continually receiving spam? Had virus attachments? To rectify these problems talk to us about implementing a spam and anti-virus messaging solution.
The email solution that we implement would virtually remove all inbound spam or virus infected email from being delivered to your mailbox. Outbound email is also scanned ensuring harmful content should never leave your network.
This service enables tracking of incoming and outgoing emails. We support Small Business Server Exchange, standalone Exchange, IMAP and POP3 email servers.
In the unlikely event of email server failure we are able to implement email continuity. With this service you can ensure email communications with the outside world continue un-interrupted.
Email Archiving
Owing to the explosion in growth of email communication and the value that it holds the UK has introduced new laws and regulations on how your data should be managed.
The Data Protection Act 1998, The Freedom of Information Act 2000 and certain British Standards Institution standards highlight the need for compliance in email retention.
With our email archiving solution you can be confident you will meet all of your business requirements and gain many extra benefits including the ability to instantly search mailboxes at the drop of a hat.
Internet Filtering
Although the internet is a fantastic resource it can have an adverse effect on productivity and security if not managed correctly. Temptation to visit social networking and gaming sites can result in the loss of valuable working hours costing businesses heavily. Controlled web access enables flexible internet access tailored to your company's internet usage policy.
As well as reducing non-work related internet usage, filtering can protect your network against viruses, spyware, malware, phishing and also block malicious sites.
Anti-Virus Management
Your anti-virus solution is probably the most important piece of software on your computer. Complacency with anti-virus software can have serious consequences. It is not uncommon for serious virus infections to result in lost time and revenue. With severe outbreaks it may be necessary for a complete rebuild of multiple computers.
After careful research we have chosen to partner with ESET who have a great reputation within the anti-virus arena. ESET produce comprehensive virus detection solutions without impacting on PC performance and slowing you down. We're also able to support other anti-virus software solutions.
Back-up & Recovery
It is no secret that the loss of your critical data could statistically be the end of your business. If you do not make backups you're dicing with instant failure if a disaster strikes. If you do have backups can they be restored? You will never know unless you regularly test restoring data, whether a single file or an entire server.
We are a Backup Assist partner. Backup Assist is a feature rich back-up solution. A cost effective solution that will comfortably meet the back-up requirements of all small to medium businesses - simple, reliable and affordable. Other back-up solutions are also supported.
Offsite Back-up
Simple, secure online data back-up allows regular scheduled backups to run without human intervention. A proven back-up technology developed for over 10 years and deployed on millions of computers.
This solution saves on capital expenditure whilst offering all the advantages of an enterprise back-up solution. Your data can be backed up to a choice of remote destinations including cloud data centres.
Remote Worker Support
The advancement of telecommunications has revolutionised the way in which we work. The ability to work remotely at home or on the move allows flexibility for you and your staff ultimately increasing efficiency within the business. Excessive travel time can be spent more productively. In times of adverse weather conditions office resources remain readily available.
Having email immediately delivered to your smart device improves communication and the ability to react quickly to important messages. Remote Desktop Services allows staff to work remotely as if they are sitting at their desk in the office. It is even possible to install a telephone handset into a home office as a direct extension of the remote office telephone system.
Wireless
Wireless connectivity negates the need for messy cables. If you have a poorly implemented wireless infrastructure network performance can be greatly reduced resulting in frustrated users.
We use industry standard devices that are fully managed and can be centrally administered giving us a full snapshot of your entire wireless network with the ability to monitor load and capacity. If you require a wireless solution for a single office or an entire building, hotel, conference centre or educational campus then we have the right solution to tailor to your needs.
Asset Disposal
The Waste Electrical and Electronic Equipment Directive (WEEE Directive) was implemented in UK law in 2006. The directive is to improve the way we manage waste items and how we recycle them.
This directive means that all office electrical equipment must be disposed of and recycled in a responsible manner.
A&C Computers has a waste disposal carriers license and are able to offer a fully managed asset disposal service to you which is secure, certified and WEEE compliant.
Software Installation & Upgrade
If you have a line of business application we can work with you to control the installation, maintenance, upgrade and monitor performance. Sometimes you need a little extra help dealing with niche software suppliers.
With our extensive and on going IT support presence within the accountancy market we have fantastic experience of installing accountancy centric software.
We can install regular standalone and more complex network set-ups of Sage software. Other areas of software applications that we support include document management solutions, practice management and payroll software.